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Rental deposit: payment, rules and refund

At Bluwalk, the security deposit is essential to ensure vehicle maintenance, financial security, and high-quality service. Here’s a clear and simple guide to understand how it works.

💰 Security Deposit Amount

  • Companies: €1,398.00 (net) + Stamp Duty 0.6% (€8.39)Total: €1,406.39

  • Individual drivers: €600.00 (same conditions)

Each rented vehicle requires one deposit. The number of deposits corresponds to the number of vehicles in your reservation.


🏦 When and How to Pay the Deposit

The deposit is required:

  • When opening an account;

  • When adding vehicles to a new reservation;

  • Not required if only replacing a vehicle without increasing the total number of rentals.

Step-by-step process:

  1. Open an account or increase your fleet;

  2. Bluwalk will contact you to confirm details;

  3. Choose your payment option:

    • Full payment; or

    • Installments over 4 months, interest-free;

  4. Receive an email with payment instructions;

  5. Request a receipt by email (optional).


🔄 Deposit Refund

  • Additional costs may apply (e.g., tolls);

  • Deposit refunded within approximately 20 days after vehicle return and request, if no claims or damages are pending;

  • If there are pending processes, the deposit will be refunded after completion;

  • Only the net deposit amount is refunded (excluding Stamp Duty);

  • Unpaid amounts or pending charges are deducted;

  • If no vehicles were used, the full deposit is refunded, including Stamp Duty.


✅ Why the Security Deposit Matters

  • Ensures proper vehicle maintenance;

  • Protects financial security for Bluwalk and the client;

  • Allows affordable and reliable rentals;

  • Maintains transparency and trust between driver and Bluwalk.


At Bluwalk, we make the security deposit process simple, safe, and transparent, ensuring trust and satisfaction for every driver.