I had an accident with the vehicle: what should I do?

In case of an accident, it's important to know the necessary steps to take. At Bluwalk, we prioritize your safety and want to ensure you're well-prepared in these situations. Here's a guide to help you proceed in case of an accident:

  1. Ensure safety and gather information
    Your safety and that of others involved should be the primary concern. If it's safe to do so, move your vehicle to a secure location away from traffic. Check for injuries and provide assistance if needed. Then, gather important information such as names, contacts, and insurance details of all parties involved in the accident. Also, note down the date, time, and location of the incident.
  2. Fill out the Friendly Automobile Accident Declaration (DAAA):
    It's crucial to fill out the Friendly Automobile Accident Declaration (DAAA), which is a standard accident report form. Learn how to fill the friendly declaration here. This form helps document the accident details and the involved parties. Ensure you accurately describe what happened and create a diagram if necessary. Both parties involved in the accident should sign the form. Then, submit the completed form to our support team here.
  3. Contact roadside assistance
    If your vehicle is immobilized or it's unsafe to drive, contact the roadside assistance provided by our insurance company. They will assist you in arranging a tow truck to transport your vehicle to a designated repair shop or authorized service center. Make sure to have your insurance and vehicle details handy when making the call.
  4. Notify Bluwalk
    As soon as possible after the accident, it's important to contact Bluwalk and inform us about the incident. Our dedicated support team is available to assist you and guide you through the necessary steps. They will provide additional instructions on the next course of action, including the process for obtaining a replacement vehicle if necessary.

Remember that accidents happen, and our priority is to support you throughout the process. By promptly reporting the incident and following the appropriate steps, we can ensure a smooth resolution and minimize any inconvenience caused.

At Bluwalk, we are committed to providing comprehensive support and resources to our drivers. Your safety and well-being are of utmost importance to us. Stay tuned for more valuable information and resources to help you handle any situation that may arise on the road.