What to do in case of an accident

Move your vehicle to a safe location if possible.
Check for injuries and provide assistance if necessary.
Collect information from all parties involved: names, contacts, and insurance details.
Record the date, time, and location of the accident.

If your vehicle is immobilized or unsafe to drive:

Call the insurer’s roadside assistance: 800 201 833
Keep your insurance and vehicle details ready.
Request the necessary services:
- Vehicle towing
- Transport to an authorized repair center or workshop
If roadside assistance is no longer available, consult this article.
For your own transport from the accident site to your home, notify the insurer.

Contact our support team as soon as possible.
Receive guidance on the next steps, including replacement vehicle options if needed.
Bluwalk will assist you throughout the process to ensure a smooth and hassle-free resolution.

After opening a claim, you will be informed about:

Following these steps helps streamline the process and minimize inconvenience.

Check the List of Workshops by City for mechanical breakdowns, accidents, or tire issues.

Stay calm: Avoid arguing or getting into conflicts with other parties.
Essential documents: Always keep a copy of your Green Card and Vehicle Registration Document (DUA) in your vehicle or with you.

At Bluwalk, we provide full support and resources to ensure drivers are always prepared. Your safety and well-being are our priority.

At Bluwalk, your safety is our top priority. If an accident occurs, follow this guide to act quickly and efficiently, ensuring protection and full support.